‘Business systems and recordkeeping’ Archive

Case Study – Digital Signatures at Lismore City Council October 17, 2018 No Comments

Organisations have been transitioning away from paper for a while, but continue to create some records in paper because of misconceptions about signatures and official documents. This reticence to use digital authentication presents a barrier to conducting business digitally from start to finish. To overcome such barriers and move into the digital signature space, Lismore […]

So you’ve got a job in Records… June 22, 2018 No Comments

Welcome to working within the Records Management and Archives industry! NSW State Archives and Records Authority acknowledges that not everyone working in Local Government comes from a record management background or has received formal training in this field. The following advice is for all new Local Government employees who are beginning a career in records […]

The presentations and podcasts from the Records Managers Forum held 28th March 2018 are now available April 23, 2018 No Comments

The Records Managers Forum provides an opportunity for NSW public sector records professionals to share stories, discuss issues of current concern and impart strategies on key records and information management initiatives. The Forum included presentations from: Nicola Forbes, Principal Manager Information Services and Records, Transport for NSW Lewis Dryburgh, Records and Information Manager, NSW Treasury Peter […]

‘Recordkeeping by design’ – opportunities for local government February 26, 2018 No Comments

As we have noted before, ‘digital transformation’ is a priority in NSW. At the State level, the NSW Digital Government Strategy aims to see a ‘digital by design’ approach embedded across the NSW public sector. The NSW Government’s goal is for people to transact with government via digital channels wherever possible. Four years ago, 44% […]

The business and recordkeeping benefits of digitising approval processes February 14, 2018 No Comments

The Digital Implementers Group met last week to talk about the ways in which NSW Government agencies have implemented electronic approvals (e-approvals). The group talked about the pros and cons of various applications and how digitising approval processes has benefits both for business AND recordkeeping. photo by: striatic

Recordkeeping FAQs – Using third party software for business transactions December 18, 2017 No Comments

Across the NSW public sector, organisations are using a variety of third party software to manage their business. The recent NSW Auditor-General’s report into agency compliance with Government travel policies has highlighted some of the advantages and disadvantages with using third party software for business transactions.

Strategies for recordkeeping in collaborative spaces November 13, 2017 No Comments

NSW government agencies are increasingly using collaborative tools to transact government business. Whether used for drafting policies or managing projects or commenting on proposals, these tools will create and store records. Organisations need to establish policies and practices to capture and keep the records it needs to account for decisions made and the outcomes of […]

Strategies for managing email – a multi-pronged attack at the University of Sydney October 23, 2017 1 Comment

A colleague recently commented that email is the most unofficial official record generating system. Significant evidence of corporate decision making is contained in email messages, but the ease with which workers send and receive email, and the volume of email in the typical worker’s account, makes it difficult to identify records of enduring value. As […]

Microsoft Office 365 in NSW Government agencies – jump in and start swimming quickly or try to achieve recordkeeping by design? September 25, 2017 No Comments

Across NSW Government, organisations are increasingly saying goodbye to on-premise desktop applications and migrating their email, document storage, project management, collaboration and other business software to software-as-a-service platforms like Microsoft Office 365. Some organisations have jumped right in (and often the recordkeeping professionals in these organisations are amongst the last to find out). Other organisations […]

Q&A with Tim Hume on #OneTRIM June 5, 2017 No Comments

Here at State Archives and Records NSW, we love hearing stories of success/failures in recordkeeping – systems implementations, business process improvements, innovative solutions, etc. The OneTRIM program which was recently implemented in the Department of Family and Community Services (FACS) is a story of successfully consolidating six distinct TRIM databases into a single TRIM instance. […]