‘case study’ Archive

Case Study – Digital Signatures at Lismore City Council October 17, 2018 No Comments

Organisations have been transitioning away from paper for a while, but continue to create some records in paper because of misconceptions about signatures and official documents. This reticence to use digital authentication presents a barrier to conducting business digitally from start to finish. To overcome such barriers and move into the digital signature space, Lismore […]

Case Study – External Pilot – Machine Learning and Records Management September 24, 2018 2 Comments

Conclusion of our exploratory adventure Just over 12 months ago the Digital State Archives team here at NSW State Archives was challenged to explore the application of machine learning to records management with a specific focus on digital disposal. We began by publishing a preliminary research blog which assessed the ‘state of art’ of the […]

Using auto-classification to classify unmanaged records April 18, 2018 No Comments

Last week the Digital Implementers Group enjoyed a presentation by one of the members of the Group on auto-classification. Following the end of a service provider’s contract, a government agency received the property service records that the provider had been creating and managing for ten years. These records consisted of over 400,000 electronic documents contained […]

Reducing file share dependencies: the Aboriginal Housing Office’s approach April 16, 2018 No Comments

Next to emails, share drives / network drives or file shares are probably the most utilised resource for storing records in any agency. Often they are a nightmare to navigate, let alone manage. One of the strategies used to solve the problems associated with file shares is to implement an electronic document and records management […]

Case Study – Internal Pilot – Machine Learning and Records Management March 20, 2018 4 Comments

Motivation In 2017 State Archives NSW’s Digital Archives team began investigating the application of machine learning to records management. The first deliverable of this project was a research paper published on the FutureProof blog that explored the state of art (what the technology is capable of) and state of play (how it is being used […]

Strategies for managing email – a multi-pronged attack at the University of Sydney October 23, 2017 1 Comment

A colleague recently commented that email is the most unofficial official record generating system. Significant evidence of corporate decision making is contained in email messages, but the ease with which workers send and receive email, and the volume of email in the typical worker’s account, makes it difficult to identify records of enduring value. As […]

Simplify, streamline and consolidate: the OneTRIM for OneFACS case study is now published August 14, 2017 No Comments

Are you undertaking a systems consolidation project? Would you like to know what strategies or tools you need to implement such a project? We have recently published a case study on the OneTRIM program implemented in the Department of Family and Community Services (FACS). The Program consolidated six electronic document and records management system into […]

Q&A with Tim Hume on #OneTRIM June 5, 2017 No Comments

Here at State Archives and Records NSW, we love hearing stories of success/failures in recordkeeping – systems implementations, business process improvements, innovative solutions, etc. The OneTRIM program which was recently implemented in the Department of Family and Community Services (FACS) is a story of successfully consolidating six distinct TRIM databases into a single TRIM instance. […]

Connect, do, and share: Records Managers Forum presentations now available on Future Proof April 6, 2017 No Comments

Last week we had our first Records Managers Forum for the year and we heard very interesting and informative stories from three NSW public offices. State Archives and Records NSW uses the Forum to engage with public offices and to provide an opportunity for other NSW public sector organisations to share information about key initiatives […]

6 steps to eApprovals: the PSC & DPC interagency collaboration project experience January 18, 2017 No Comments

Last year, we published a case study outlining the Department of Premier and Cabinet’s (DPC) Electronic Document and Records Management (EDRM) Program strategy, including their electronic approvals (eApprovals) workflow implementation. Since then, DPC had enquiries from other agencies about their strategy and their successes, and one of those enquiries led to the collaboration between DPC and the Public […]