Posts Tagged ‘Email’

Taking a risk-based approach to recordkeeping June 26, 2017 No Comments

State Archives and Records NSW advises that high risk business areas in each organisation should be priorities for information management activity. By identifying its high risk business areas, an organisation can identify and mitigate any information-related risks these areas might face. At last week’s meeting of the Digital Implementers Group, the members talked about how […]

Guidance on cloud email implementation now available September 27, 2016 No Comments

In our previous blog posts “Thinking more about moving email to the cloud” and “Cloud email – what’s happening with the information?”, we explored the drivers and potential information management issues on moving to cloud email. Also, we alluded to developing a guideline on cloud email. We are pleased to announce the release of our new guideline […]

Records and information management FAQs – Deciding why, when and how to capture the content of links August 31, 2015 1 Comment

The Library of Congress recently posted some information on strategies being used to manage ‘link rot’ and ‘reference rot’. As described in the post, these terms refer to the problem of hyperlinked web addresses that fail to lead the reader to the desired content, either because the link is rotten (not working at all) or […]

System decommissioning, migration, and manager responsibilities – summary of the June Digital Implementers group June 22, 2015 No Comments

Last week we had our regular Digital Implementers group meeting. As usual, a diverse group attended from across government. There was a lively discussion around the various implementation challenges the organisations are facing, as well as discussion of data migration and decommissioning challenges, and management accountabilities for information.

Recent digital advice May 1, 2015 No Comments

State Records is constantly talking to government organisations about a fascinating range of projects. These range broadly from questions about data migration to ongoing engagements about digital business transformation. Some of the issues we have covered recently include: Email in the cloud. We have talked to a number of organisations trying to determine how to appropriately manage email when a cloud transition […]

Enhancing the effectiveness of an EDRMS/ECM system January 29, 2015 No Comments

Recently I had a very interesting meeting with a New South Wales local council which has revamped its processes for capture, management and application of retention rules to document-based records. They are currently undertaking a multi-phase project to enhanced the effectiveness and comprehensiveness of their digital records management. This includes: understanding how technology could manage a fully digital […]

Cloud email – what’s happening with the information? #IAM_2014 May 29, 2014 No Comments

Email has become a ubiquitous business tool in the last 20 years. It has become the default tool for purposes too numerous to list: announcements, distributing documents, sales and customer service interactions, among other uses. Email’s versatility means it is used in all areas of an organisation’s business, which means that it may hold information […]

Thinking more about moving email to the cloud April 10, 2014 No Comments

At State Records we have been thinking more about issues to consider when moving to the cloud. In this post we explore: why use of cloud-based email is growing in government information management issues arising from use of cloud-based email applications, and possible risk mitigation strategies that can be put in place to manage these […]

Digital recordkeeping Q&A – GIS data, invoices in Finance systems, Outlook calendars, MFDs, social media and more October 8, 2013 No Comments

Sorry it has been so long since our last Q&A post but we have honestly been super busy answering enquiries! People within the NSW public sector have been asking questions about lots of fascinating issues, relating to changing business frameworks and how recordkeeping should be used as a support to these. Here are some of the […]

Email again: Capstone approaches and the risks of email deletion June 20, 2013 No Comments

We are continuing with our exploration of effective email management here on Future Proof. Two excellent and thought-provoking publications have come out of North America in the last few weeks. The first is a Bulletin from the National Archives and Records Administration (NARA) in the US that is calling for comment on NARA’s proposed ‘Capstone’ approach to […]