The Magic Touch: balancing autonomy and automation November 25, 2016 No Comments

school children performing balancing exercises in 1913

One of the persistent challenges of digital records management is the creation and capture of appropriate records of our business. In our current digital environment, records creation and capture is largely decentralised. There is no longer a cardiganed records manager creating and filing records on everyone’s behalf. Instead, users are responsible for creating and capturing records themselves. One of the risks of this approach is that important business information can be lost when users are too busy or for other reasons fail to create and capture records of their work. Read the rest of this entry »

Readying for Release – open data initiatives November 14, 2016 No Comments


In the same week, the Productivity Commission released a draft report on Data Availability and Use and the Department of the Prime Minister and Cabinet released Australia’s first Open Government National Action Plan for feedback. The release of these drafts is a timely reminder to reflect on our data management practices and how we are preparing for the incoming data-driven landscape. Read the rest of this entry »

Text messages are State records November 4, 2016 No Comments

act-and-regulationsFollowing recent media coverage on text messages and messaging services, we would like to remind NSW public offices that text messages created or received in the course of official business are State records. Read the rest of this entry »

Cloud and the future of digital communities October 24, 2016 No Comments

I attended the GovDC Marketplace event held 15 September and I learnt a lot of things from listening tointernet presentations, workshops and panel discussions about using cloud-based technologies from both the public sector and providers.

Recommendations on cloud implementations

It was great to hear the advice of cloud service providers to agencies regarding cloud implementation as it mirrors our advice on this topic. Read the rest of this entry »

Game, set and match! – Gamifying records management eLearning October 14, 2016 No Comments

daily-urbanvilleThe Council of the City of Sydney’s new records management eLearning module shows us that learning about records management can be a rewarding experience. The module uses gamification techniques to guide learners through their records management responsibilities while building a new park in the fictional city of Urbanville.

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Introducing our new Podcast page October 13, 2016 No Comments

We have been busy redesigning our Podcast page and we hope that with the new page, it will be easier to search and access the latest ppodcast-pageodcasts and accompanying presentation slides.

Why change it?

We have noticed that our Podcasts page has been getting long and growing, and it is starting to get unwieldy to update.

In addition, as this page is a very useful resource for the public, we thought it would be good to improve user experience by not letting users navigate or scroll to the bottom of the page to access the latest podcast.


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We support your Right to Know! September 28, 2016 No Comments

ipc 2016 right to know week 26 September - 2 October open government in actionToday is Right to Know day and State Records NSW is proud to be a Right to Know 2016 Champion!

One of the themes this year is Open Government in Action. Open government increases accountability and promotes citizen input to government service delivery and policy development. Read the rest of this entry »

Guidance on cloud email implementation now available September 27, 2016 No Comments

In our previous blog posts “Thinking more about moving email to the cloud” and “Cloud email – what’s happening with the information?”, we explored the drivers and potential information management issues on moving to cloud email. Also, we alluded to developing a guideline on cloud email.Moving to cloud email

We are pleased to announce the release of our new guideline – Cloud email implementation: key considerations.

The cloud email guideline identifies key considerations specific and unique to cloud email, which need to be addressed prior to its implementation. Key areas to consider were divided into the following:

  • Records and information management policies, procedures and processes
  • Migration of email data from on-premise to cloud
  • Contracts

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Not enough monkeys, not enough typewriters! Why is digital disposal getting away from us? September 7, 2016 4 Comments

Photograph of a circuit board

We revisited digital disposal at our recent Digital Implementers Group meeting. We were interested in how things had progressed since the topic was last discussed. Were the main drivers for digital disposal still compelling? Were the main blockers still impassable? After an energetic discussion, we knew we faced familiar challenges, but also included are some thoughts on potential ways forward. Read the rest of this entry »

Exploring and visualising data August 15, 2016 No Comments

Data visualisation has the digital universe all mesmerised and here at State Records, we are always interested in learningsmarties-chart what other agencies are doing on this space.

The DX Lab at the State Library of NSW has already started experimenting on visualising its data. They have produced some amazing data visualisation projects which showcase the Library’s collections, data sets and services: 1001 PostcardsLoom, and Weemala.

Ann and I met the team and Elisa Lee who along with Adam Hinshaw are the inaugural fellows for the DX Lab.  Elisa and Adam’s work is at prototype stage at the moment and they are using web logs to visualise in real-time the content people are accessing from the collection via the State Library of NSW’s website and external sites such as Trove and Flickr. “It is essentially a view of the collection curated by the people who are accessing it at any given time, a window display into the treasures the library contains.” Read the rest of this entry »