Posts Tagged ‘business systems’

Recordkeeping FAQs – keeping records in systems that aren’t EDRMS July 27, 2017 No Comments

We have recently received a number of enquiries about managing records in specific systems used to support various business activities. These systems range from fleet management systems to child care management systems to fundraising support systems. These systems contain a mix of data input by users, data imported from other systems and scanned documents (e.g. […]

The Magic Touch: balancing autonomy and automation November 25, 2016 No Comments

One of the persistent challenges of digital records management is the creation and capture of appropriate records of our business. In our current digital environment, records creation and capture is largely decentralised. There is no longer a cardiganed records manager creating and filing records on everyone’s behalf. Instead, users are responsible for creating and capturing […]

Managing information in a mobile working environment February 13, 2015 No Comments

This week we had our regular digital implementers group. Our session topics are set based on the opportunities and challenges which are at the forefront for the group members. Establishing a robust mobile working environment is becoming important for a large number of organisations. The group members, as always, represented a large and diverse cross […]

Breaking out of our niche February 6, 2014 No Comments

The Gartner Magic Quadrant assessment for Enterprise Content Management from September 2013 is really interesting (and thanks to Don Leuders for the reference). In these Magic Quadrant assessments, Gartner looks at all the dozens of tools operating in the ECM space and determines whether they are leaders, challengers, visionaries or niche players. They define ECM […]

Planning for the management of information as an asset in new business systems November 26, 2013 2 Comments

We have been having some fantastic meetings lately with business, project, ICT and information managers about how to best integrate and manage diverse forms of information in new business systems. Here are some of the things we have been recommending. photo by: opensourceway

National Audit Office UK report on managing the risks of legacy ICT to government service delivery November 19, 2013 No Comments

In September 2013, the National Audit Office of the UK released a report, Managing the risks of legacy ICT to public service delivery. The report notes that ‘as budgets are reduced, departments with large legacy ICT estates have found it challenging to reduce costs and improve customer service through better use and sharing of information’. […]

Systems are records of how we do business: managing the information about your business system, not just the information in your business system April 29, 2013 No Comments We have been having some really interesting conversations with a  range of organisations about their business systems and the types of records they are making and keeping about their business systems.

What recordkeeping functionality do business systems need to provide? December 13, 2012 4 Comments Janet Knight and I were having a conversation the other day about what it is that recordkeeping systems are supposed to do. We were asking what are the functional requirements for recordkeeping that should be incorporated into business system design or development to support recordkeeping, or used to assess business systems from a recordkeeping perspective. […]

Key digital recordkeeping enquiries May 2012 June 5, 2012 No Comments

Government Recordkeeping staff at State Records spend a lot of time answering enquiries from NSW public sector organisations on a range of digital recordkeeping issues. We thought it might be valuable to highlight, in monthly blog posts, a few of the key enquiries and how we answered them. Perhaps you may have the same questions […]