Future Proof – Protecting our digital future

As we have noted before, ‘digital transformation’ is a priority in NSW. At the State level, the NSW Digital Government Strategy aims to see a ‘digital by design’ approach embedded across the NSW public sector. The NSW Government’s goal is for people to transact with government via digital channels wherever possible. Four years ago, 44% […]

The Digital Implementers Group met last week to talk about the ways in which NSW Government agencies have implemented electronic approvals (e-approvals). The group talked about the pros and cons of various applications and how digitising approval processes has benefits both for business AND recordkeeping. photo by: striatic

Across NSW Government, organisations are increasingly saying goodbye to on-premise desktop applications and migrating their email, document storage, project management, collaboration and other business software to software-as-a-service platforms like Microsoft Office 365. Some organisations have jumped right in (and often the recordkeeping professionals in these organisations are amongst the last to find out). Other organisations […]

State Archives and Records NSW advises that high risk business areas in each organisation should be priorities for information management activity. By identifying its high risk business areas, an organisation can identify and mitigate any information-related risks these areas might face. At last week’s meeting of the Digital Implementers Group, the members talked about how […]

Here at State Archives and Records NSW, we love hearing stories of success/failures in recordkeeping – systems implementations, business process improvements, innovative solutions, etc. The OneTRIM program which was recently implemented in the Department of Family and Community Services (FACS) is a story of successfully consolidating six distinct TRIM databases into a single TRIM instance. […]

Call for any research or any occurrence of machine learning technologies being used in records management within the State of New South Wales or beyond. This could be in the area of digital classification, appraisal or disposal from either an “off the shelf product” or any “in house development” being used. Machine learning is the […]

Last week we had our first Records Managers Forum for the year and we heard very interesting and informative stories from three NSW public offices. State Archives and Records NSW uses the Forum to engage with public offices and to provide an opportunity for other NSW public sector organisations to share information about key initiatives […]

Information Flow within organisations Information flows within an organisation, either formally or informally. The free flow of facts, ideas, data and opinions is constant and the lifeblood of any organisation. Information flows can also result in records being created with all the inherent issues associated with information integrity, accessibility, security and preservation.

Following our posts on text messages and messaging services, we would like to remind NSW public offices that messages or information posted on social media channels/sites/platforms are State records. The State Records Act 1998 (the Act) defines a record as ‘any document or other source of information compiled, recorded or stored in written form or […]

We recently published new advice on managing text messages as records. It provides guidance on how you can capture text messages into your corporate recordkeeping system. It is, however, only half of the conversation – and the second half at that. Before we jump into managing text messages as records, we need to think about […]