‘ICT and recordkeeping’ Archive

Reducing file share dependencies: the Aboriginal Housing Office’s approach April 16, 2018 No Comments

Next to emails, share drives / network drives or file shares are probably the most utilised resource for storing records in any agency. Often they are a nightmare to navigate, let alone manage. One of the strategies used to solve the problems associated with file shares is to implement an electronic document and records management […]

Top digital trends affecting records, information and content management March 12, 2018 No Comments

We recently attended an expo where a “big picture” view of the current digital trends was presented and we saw how these trends relate- to product developments in the records, information and content management space. Some of the trends discussed were based around users and how they use and demand technology Users are changing the […]

Q&A with Tim Hume on #OneTRIM June 5, 2017 No Comments

Here at State Archives and Records NSW, we love hearing stories of success/failures in recordkeeping – systems implementations, business process improvements, innovative solutions, etc. The OneTRIM program which was recently implemented in the Department of Family and Community Services (FACS) is a story of successfully consolidating six distinct TRIM databases into a single TRIM instance. […]

Information Flow March 15, 2017 No Comments

Information Flow within organisations Information flows within an organisation, either formally or informally. The free flow of facts, ideas, data and opinions is constant and the lifeblood of any organisation. Information flows can also result in records being created with all the inherent issues associated with information integrity, accessibility, security and preservation.

We are reviewing our “Strategies for Managing Social Media Records” guidance February 15, 2017 No Comments

It has been nearly four years since we published our guidance “Strategies for managing social media records.” We have updated the guideline with relevant information on new technologies to ensure that we are providing you with current information. However, news, blogs, directives, etc. on the @Potus handover, and the transition strategy for the other social […]

Records Managers Forum presentations now available on Future Proof January 11, 2017 No Comments

The presentations and podcasts from the Records Managers Forum held 29th November are now available on Future Proof.  The Forum promotes communication between NSW public sector records managers and provides an opportunity to exchange news and discuss issues of current concern. The Records Managers Forum’s theme was digital excellence and transforming NSW government and included […]

Digital implementers group – executive and management support during change March 18, 2016 No Comments

Last week, the Digital Implementers Group met for one of their regular six-weekly meetings. As always, the group shared some fascinating insights into their current projects. The focus of the discussion was on the support required for managing information and records through organisational change. Members discussed the important factors and challenges, and how they had addressed […]

Digital case study from the Department of Premier and Cabinet published January 27, 2016 No Comments

Last year, the Department of Premier and Cabinet (DPC) gave a very engaging presentation to the Records Managers’ Forum about their transformation to a fully digital working environment. This has been a very successful transition, with significant improvements measured in process time and quality and full user uptake across the organisation. We have recently published a case study […]

Decommissioning business systems – lessons learned on the journey so far December 23, 2015 1 Comment

We have been talking with a range of NSW public offices about their experiences in decommissioning systems. One of these organisations has a range of different business systems running on Windows 2003 servers, so has been involved in a number of decommissioning projects this year. Below they have very generously summarised and shared some of […]

People and organisational culture – creating the environment for digital transformation August 21, 2015 No Comments

Last week we had our regular Digital Implementers’ Group meeting. This time, the topic was focused around people and organisational culture. The group’s members what are the necessary cultural factors in organisations which have strong digital information and records management, and what are the cultural barriers. Representing in the group were are wide range of […]