‘Social media’ Archive

Strategies for managing social media information – how do I capture social media records? February 8, 2013 9 Comments

As social media is relatively new and rapidly evolving technology, there are no defined, best practice ways for making and keeping social media records. Organisations also use different social media channels, in a variety of different ways and for various different types of business operations. Given there are no easy answers for how you should […]

Looking back, looking forward – the top 10 posts on Future Proof in 2012 – what’s of interest to the RM/IM profession January 31, 2013 No Comments

As 2013 heats up, Emma and I have been looking over the 2012 Future Proof blog statistics to identify what topics were of particular interest to our Future Proof community. The Top 10 of Future Proof in 2012 is an interesting list and it is providing us with really useful input into our workplanning for the […]

Challenging questions on social media and the cloud – interesting enquiries to State Records NSW in December 2012 January 24, 2013 No Comments

Here are some of the really interesting digital recordkeeping enquiries that the Government Recordkeeping section at State Records received in December. We are using a cloud-based business system but need to export key records out of it and back into corporate business systems. What do we do with the copies of records of these records that […]

Digital Awareness Month at State Records – what were we thinking about? December 3, 2012 2 Comments

Last year we blogged about our Digital Awareness Month initiative. Digital Awareness Month (aka DAM) is an internal professional development program aimed at raising State Records employees’ awareness, knowledge and skills in the area of digital recordkeeping. Each year during DAM we promote various issues and exciting new developments in this area through a series […]

FAQs on digital information management – State Records NSW enquiries October 2012 November 8, 2012 No Comments

From the nature of our enquiries this month, it seems that the NSW Government’s ICT Strategy is really encouraging people to consider their information management requirements. In particular, it seems to be getting people to consider the management of their social media systems and the information that is produced within them. It is excellent that people […]

Social media use in NSW government – a case study from the Consumer, Trader and Tenancy Tribunal October 30, 2012 No Comments

Over the next few weeks Future Proof will be exploring social media use in government. We will be issuing a series of posts that look at how NSW government is using social media and the types of business that are being conducted on social media channels. In particular we will be examining strategies for using recordkeeping as a support […]

We need to stop being so unconcerned with our digital history and respect the information that is moving to social media September 27, 2012 No Comments

A little while ago in our post on professional collaboration, we promoted research done by Hany SalahEldeen and Michael Nelson at Old Dominion University in Norfolk, Virginia which showed that one year after the Egyptian Revolution, 11% of the social media content documenting this momentous event has disappeared. In our post we warned that information […]

Key digital recordkeeping enquiries May 2012 June 5, 2012 No Comments

Government Recordkeeping staff at State Records spend a lot of time answering enquiries from NSW public sector organisations on a range of digital recordkeeping issues. We thought it might be valuable to highlight, in monthly blog posts, a few of the key enquiries and how we answered them. Perhaps you may have the same questions […]

State Records social media and recordkeeping survey results May 24, 2012 No Comments

http://www.flickr.com/photos/smemon/5547535499/ Last month State Records distributed an informal online survey to our NSW public sector records contacts, to ask about social media use in NSW government. In this post we report on all the results.

State Records survey on social media use in NSW government May 3, 2012 1 Comment

Do you work in NSW government? Does your organisation tweet? Have a Facebook page? Use Yammer? Collaborate over a wiki? Or post videos to You Tube? If so we would love to hear from you! If your NSW public office uses social media to raise its profile, communicate directly with the public and/or collaborate on a […]