Future Proof – Protecting our digital future

State Records’ revised guidance on managing social media business information is being progressively published over the next few days. Here are the first few slices. If you have any suggestions for improvements, please let us know. Summary NSW Government has a strong and growing social media presence. Studies of government use of social media show […]

Last week I spoke at Akolade’s Social media communication strategies in government 2013 conference in Sydney. It was a fantastic conference, with inspiring case studies about government use of social media from the City of Sydney, the NSW Police Force, Coffs Harbour City Council, the Department of Education, Training and Employment in Queensland, the Australian […]

As usual, Government Recordkeeping staff have been asked lots of interesting questions about digital information management and recordkeeping issues in March and April. Here is a sample of some of these questions and our responses.

http://www.flickr.com/photos/25738256@N00/5348250582 In mid March I spoke at State Records’ regular Records Managers Forum about what you need to do to implement effective social media recordkeeping in your organisation. Other presentations at the Forum were: Dawn Routledge and Sonya Sherman, Information, ICT Policy, Department of Finance and Services – Developing the NSW information management framework Cassie Findlay, Project Manager, […]

Yesterday we ran another of our Managing recordkeeping risk in business systems workshops. It has been a while since I have posted an update about this workshop and we had a really great group in yesterday with lots of interesting discussions, so here is a summary of some of the key points we talked about. photo […]

State Records consolidated exposure draft of Strategies for managing social media information is now available for comment in PDF form. The deadline for comments is Friday 15 March 2013. photo by: deanmeyersnet

    State Records has developed a draft set of advice called Strategies for managing social media information. With so much government business taking advantage of the opportunities offered by social media, this advice explores the issues, opportunities and options for managing social media information. This guideline contains a range of strategies, examples and case studies […]

If your organisation is: pushing business information through social media channels receiving business-related communications through social media building an official business presence in any social media system then your organisation has legal (including under the State Records Act) and business requirements to be able to account for the business it is transacting via social media. […]

A key way of knowing what information management strategy you should deploy for your social media is by identifying the legal requirements that outline how long your specific social media records need to be kept. If your information only needs to be kept for short periods of time, your information management requirements will be quite minimal. If […]

Here are a whole host of questions we have received about managing social media information. We will continue to add to this list of FAQs as people ask us more interesting social media questions. 1. How do I determine what records from my organisation’s social media activities need to be retained? 2. My IT manager says […]