‘Social media’ Archive

Farewell Kate July 28, 2014 1 Comment

Our wonderful colleague Dr Kate Cumming is moving on to new adventures. It’s quite a blow for State Records, and especially for the Government Recordkeeping team. Kate started at State Records in 1999, after a period working for the National Archives of Australia. As a member of the then Electronic Recordkeeping team, she worked on […]

The challenge of applying information governance to Yammer and other social media frameworks July 24, 2014 No Comments

Today we had our regular meeting of the EDRMS Implementers Group and the topic for discussion was social media information management. Managing social media information for all the lovely NSW government records and information managers assembled today is a challenge. With social media information there is a lot of it, most of it is low […]

Why we love blogging – the story of Future Proof 1 Comment

A little while ago we were asked by another government agency interested in blogging to explain how the Future Proof blog fits in with State Records’ business objectives, and to outline some of the outcomes we think Future Proof achieves. To us, this form of social media engagement has been really critical in helping State Records to achieve […]

IM FAQs – Office 365, social media monitoring, managing digital photos, voice recordings and more July 9, 2014 No Comments

Each week the Government Recordkeeping team at State Records answers dozens of enquiries about all aspects of government information management. Some of the digital information management questions we have answered lately include: We want to use Office 365 – is it a problem under the State Records Act that corporate information will be stored out of […]

Strategies for managing social media information #smday July 1, 2014 No Comments

Social media is a tool that can connect government services directly with community needs. Business models are shifting fundamentally and social media platforms are becoming increasingly significant business environments for all sorts of government operations. As this transition occurs, we need to ensure that government operations continue to have the information they need to support […]

How does information retention and disposal work in social media environments? #IAM_2014 May 28, 2014 No Comments

In our next post to celebrate Information Awareness Month, we are again looking at social media. As information professionals, we need to respond to the fact that a lot of key business operations are moving to social media technologies.  photo by: Book Worm Laser & Design

More FAQs about managing social media information April 16, 2014 2 Comments

Sorry it has taken a little while to add to this next instalment of our social media FAQs, but we have been receiving new batches of social media questions that we have wanted to answer and then share, hence the delay. So, this time around: How frequently do I need to capture records of our […]

Managing social media information – frequently asked questions March 14, 2014 No Comments

Here are some of the questions we get asked about government use of social media: what is the legal status of information in social systems? does the State Records Act apply to social media? does defamation law apply to social media? how does the Privacy and Personal Information Protection Act apply to social media? how […]

Tools for capturing social media information February 28, 2014 2 Comments

As social media is relatively new and rapidly evolving technology, there are no defined, best practice ways for making and keeping social media information as a business asset. Organisations also use different social media channels, in a variety of different ways and for various different types of business operations. Given there are no easy answers […]

Management strategies for social media information No Comments

There are a range of information management strategies you can apply to your social systems, based on your specific business needs and risks. The strategy you choose needs to be based on an analysis and understanding of business needs and risks. You may need to choose different information management strategies for each of the different […]