Future Proof – Protecting our digital future

Here are some of the interesting questions we were asked in January and February about a whole host of digital recordkeeping issues. If you have any feedback for us on our advice, please don’t hesitate to let us know. How can I apply metadata to social media records? We used the government’s online recruitment tool Taleo […]

State Records consolidated exposure draft of Strategies for managing social media information is now available for comment in PDF form. The deadline for comments is Friday 15 March 2013. photo by: deanmeyersnet

    State Records has developed a draft set of advice called Strategies for managing social media information. With so much government business taking advantage of the opportunities offered by social media, this advice explores the issues, opportunities and options for managing social media information. This guideline contains a range of strategies, examples and case studies […]

If your organisation is: pushing business information through social media channels receiving business-related communications through social media building an official business presence in any social media system then your organisation has legal (including under the State Records Act) and business requirements to be able to account for the business it is transacting via social media. […]

A key way of knowing what information management strategy you should deploy for your social media is by identifying the legal requirements that outline how long your specific social media records need to be kept. If your information only needs to be kept for short periods of time, your information management requirements will be quite minimal. If […]

Here are a whole host of questions we have received about managing social media information. We will continue to add to this list of FAQs as people ask us more interesting social media questions. 1. How do I determine what records from my organisation’s social media activities need to be retained? 2. My IT manager says […]

As social media is relatively new and rapidly evolving technology, there are no defined, best practice ways for making and keeping social media records. Organisations also use different social media channels, in a variety of different ways and for various different types of business operations. Given there are no easy answers for how you should […]

Over the next few weeks Future Proof will be exploring social media use in government. We will be issuing a series of posts that look at how NSW government is using social media and the types of business that are being conducted on social media channels. In particular we will be examining strategies for using recordkeeping as a support […]

A little while ago in our post on professional collaboration, we promoted research done by Hany SalahEldeen and Michael Nelson at Old Dominion University in Norfolk, Virginia which showed that one year after the Egyptian Revolution, 11% of the social media content documenting this momentous event has disappeared. In our post we warned that information […]

In May 2012 we posted a summary of what key digital recordkeeping enquiries we had received from NSW agencies in the month and what responses we gave. We thought that perhaps it might be helpful to others pondering the same issues. A number of people viewed this post, so we have decided to do a similar […]