Future Proof – Protecting our digital future

State Records consolidated exposure draft of Strategies for managing social media information is now available for comment in PDF form.

The deadline for comments is Friday 15 March 2013.

Please send us your feedback on Strategies for managing social media information – DRAFT – PDF for comment (396KB), letting us know if it meets your needs, answers your questions or addresses your specific concerns.

This guidance has been developed specifically to meet the needs of the NSW public sector and it has been developed with reference to many of the wonderful social media initiatives underway in NSW government.

To make sure this advice is as practical and as helpful as it can be, we would specifically like feedback from frontline staff working with social media, as well as information management staff.

We genuinely want all comments and advice, big and small, particularly on issues we have missed or misinterpreted. We would also love feedback on how we can better structure this guidance so that it is clear and easy to use.

We would also love to hear of more case studies and examples from NSW government agencies using social media. We have previously published a post about the Consumer, Trader and Tenancy Tribunal’s innovative social media use on the blog and would love to publish more case studies to help share knowledge and lessons learned about managing social media information.

If you prefer reading online, the 5 current sections of our draft advice are:

Strategies for managing social media information: how to keep records of government social media business

Strategies for managing social media information: determining which records need to be captured

Strategies for managing social media information: how do I capture social media records?

Strategies for managing social media information: some retention and destruction issues

Strategies for managing social media information: frequently asked questions

[UPDATE: March 2015 – in response to recent enquiries, the finalised social media guidance is published here]