Future Proof – Protecting our digital future

Recently we’ve been very active out and about talking to public offices about their digital projects and the information management issues they are facing. Scenarios we talked about included the redevelopment of client management systems, expanding ECM/EDRMS systems to enable collaboration across agencies in a cluster, and the consolidation of enterprise resource planning (ERP) systems. […]

This week we had our regular EDRMS (Electronic Document and Records Management System) implementers’ group meeting. The meeting’s topic was managing information in cloud systems. A great thing about this group is the wide range of expertise in the room: today there were records and information managers, information specialists, operations directors and business analysts among the […]

The NSW Government has established the Accelerating Digital Government Taskforce. The Taskforce has been asked to “deliver a vision and roadmap for a digital government that is agile and innovative, optimising the value of information assets and digital technologies to anticipate needs and deliver better public services.” We’re excited by this initiative, which fits in […]

I have previously blogged about the US National Archives and Records Administration’s (NARA) approach to cloud email. NARA has issued a paper which surveys the available strategies for improving records capture through automation. It highlights the advantages, the maturity, and the risks and drawbacks of these approaches. Continuing in the theme of drawing on good […]

Email has become a ubiquitous business tool in the last 20 years. It has become the default tool for purposes too numerous to list: announcements, distributing documents, sales and customer service interactions, among other uses. Email’s versatility means it is used in all areas of an organisation’s business, which means that it may hold information […]

Information is at the core of government business, and is a core asset. A big deal  is made of this in government ICT strategies (NSW, New Zealand) and it is commonly heard from ICT research firms like Ovum and Gartner,  but what does it actually mean? We emphasise that it if you want value from […]