‘FAQs’ Archive

Digital recordkeeping Q&A at State Records NSW in March and April 2013 May 2, 2013 2 Comments

As usual, Government Recordkeeping staff have been asked lots of interesting questions about digital information management and recordkeeping issues in March and April. Here is a sample of some of these questions and our responses.

Metadata, social media and business systems – lots of interesting questions as usual at State Records NSW in January and February 2013 March 7, 2013 No Comments

Here are some of the interesting questions we were asked in January and February about a whole host of digital recordkeeping issues. If you have any feedback for us on our advice, please don’t hesitate to let us know. How can I apply metadata to social media records? We used the government’s online recruitment tool Taleo […]

Strategies for managing social media information – Frequently asked questions February 8, 2013 No Comments

Here are a whole host of questions we have received about managing social media information. We will continue to add to this list of FAQs as people ask us more interesting social media questions. 1. How do I determine what records from my organisation’s social media activities need to be retained? 2. My IT manager says […]

Challenging questions on social media and the cloud – interesting enquiries to State Records NSW in December 2012 January 24, 2013 No Comments

Here are some of the really interesting digital recordkeeping enquiries that the Government Recordkeeping section at State Records received in December. We are using a cloud-based business system but need to export key records out of it and back into corporate business systems. What do we do with the copies of records of these records that […]

More digital recordkeeping FAQs from State Records NSW, November 2012 December 12, 2012 2 Comments

State Records staff were asked these key digital recordkeeping questions in November: Is a scanned signature legally admissible? Are scanned records legally admissible? What are the 5 most compelling arguments I can use to explain why storing records in file shares on the IT network is not a good idea? What type of information fields […]

FAQs on digital information management – State Records NSW enquiries October 2012 November 8, 2012 No Comments

From the nature of our enquiries this month, it seems that the NSW Government’s ICT Strategy is really encouraging people to consider their information management requirements. In particular, it seems to be getting people to consider the management of their social media systems and the information that is produced within them. It is excellent that people […]

Digital recordkeeping enquiries at State Records NSW, September 2012 October 11, 2012 No Comments

Here is a quick overview of the key digital recordkeeping issues that State Records staff have dealt with in September. If you have any comments on the advice we have provided,  please do get in contact and tell us! We love to get your feedback.

Digital recordkeeping enquiries at State Records NSW, August 2012 September 11, 2012 2 Comments

Each month we report on the digital recordkeeping enquiries we receive in the Government Recordkeeping area at State Records. We want to share information about what recordkeeping issues are being discussed in the NSW public sector, publish the advice we are giving to government agencies about digital recordkeeping issues, help others who may be facing similar […]

Key digital recordkeeping enquiries July 2012 August 2, 2012 No Comments

This post is part of a new series where we report on some key digital recordkeeping enquiries received each month and the responses given. We hope that this information can assist others in managing their digital recordkeeping challenges. If you have feedback on the advice we have given or if you have additional suggestions, we would love to […]

Key digital recordkeeping enquiries June 2012 July 3, 2012 1 Comment

In May 2012 we posted a summary of what key digital recordkeeping enquiries we had received from NSW agencies in the month and what responses we gave. We thought that perhaps it might be helpful to others pondering the same issues. A number of people viewed this post, so we have decided to do a similar […]