‘FAQs’ Archive

Records and information management FAQs – Deciding why, when and how to capture the content of links August 31, 2015 1 Comment

The Library of Congress recently posted some information on strategies being used to manage ‘link rot’ and ‘reference rot’. As described in the post, these terms refer to the problem of hyperlinked web addresses that fail to lead the reader to the desired content, either because the link is rotten (not working at all) or […]

Records and information management FAQs – Keeping metadata after destroying digital records July 21, 2015 No Comments

Many organisations across the NSW public sector have well established digital recordkeeping systems. As these systems have been in place for some years, they contain records that are able to be destroyed in accordance with approved retention and disposal authorities. A number of organisations have recently contacted us to discuss the requirements for keeping metadata […]

Recent digital advice May 1, 2015 No Comments

State Records is constantly talking to government organisations about a fascinating range of projects. These range broadly from questions about data migration to ongoing engagements about digital business transformation. Some of the issues we have covered recently include: Email in the cloud. We have talked to a number of organisations trying to determine how to appropriately manage email when a cloud transition […]

Recent digital advice – the challenges currently facing public offices November 25, 2014 No Comments

Recently we’ve been very active out and about talking to public offices about their digital projects and the information management issues they are facing. Scenarios we talked about included the redevelopment of client management systems, expanding ECM/EDRMS systems to enable collaboration across agencies in a cluster, and the consolidation of enterprise resource planning (ERP) systems. […]

IM FAQs – Office 365, social media monitoring, managing digital photos, voice recordings and more July 9, 2014 No Comments

Each week the Government Recordkeeping team at State Records answers dozens of enquiries about all aspects of government information management. Some of the digital information management questions we have answered lately include: We want to use Office 365 – is it a problem under the State Records Act that corporate information will be stored out of […]

More FAQs about managing social media information April 16, 2014 2 Comments

Sorry it has taken a little while to add to this next instalment of our social media FAQs, but we have been receiving new batches of social media questions that we have wanted to answer and then share, hence the delay. So, this time around: How frequently do I need to capture records of our […]

Managing social media information – frequently asked questions March 14, 2014 No Comments

Here are some of the questions we get asked about government use of social media: what is the legal status of information in social systems? does the State Records Act apply to social media? does defamation law apply to social media? how does the Privacy and Personal Information Protection Act apply to social media? how […]

Information management in Enterprise Resource Planning systems February 26, 2014 No Comments

Many agencies have consolidated Finance, HR and other systems to Enterprise Resource Planning systems such as SAP and Oracle, or are currently planning such a consolidation. State Records is often asked about the implications of this under the State Records Act. Here are the sorts of things we talk about. photo by: artist in doing […]

Digital recordkeeping Q&A – GIS data, invoices in Finance systems, Outlook calendars, MFDs, social media and more October 8, 2013 No Comments

Sorry it has been so long since our last Q&A post but we have honestly been super busy answering enquiries! People within the NSW public sector have been asking questions about lots of fascinating issues, relating to changing business frameworks and how recordkeeping should be used as a support to these. Here are some of the […]

Digital recordkeeping Q&A at State Records NSW in May and June 2013 – USBs, metadata, dodgy emails and Office 365 July 16, 2013 2 Comments

Lots of juicy questions were fired at Government Recordkeeping staff at State Records in May and June. Here is a sample: