Future Proof – Protecting our digital future

Today I went to the Institute of Public Administration Australia’s “Legal Eagle” Social Media seminar with a colleague. The seminar was presented by Alec Christie, who is a Partner with law firm DLA Piper. Alec provided some wide ranging insights for managing risks to organisational reputation and privacy, and some of the important legal considerations in those […]

I’ve previously blogged about the review of standards at State Records NSW which is happening this year. We have reviewed five of the records management standards currently in place for the NSW public sector and now propose to approve a new standard under the State Records Act 1998.  We are seeking your comments on the […]

Information is at the core of government business, and is a core asset. A big deal  is made of this in government ICT strategies (NSW, New Zealand) and it is commonly heard from ICT research firms like Ovum and Gartner,  but what does it actually mean? We emphasise that it if you want value from […]

Many agencies have consolidated Finance, HR and other systems to Enterprise Resource Planning systems such as SAP and Oracle, or are currently planning such a consolidation. State Records is often asked about the implications of this under the State Records Act. Here are the sorts of things we talk about. photo by: artist in doing […]

Many government organisations are investigating the use of third-party apps. Specialised apps are growing in popularity because they can bring substantial efficiencies, including consolidating communications, streamlining processes and centralising data. However there are information issues and risks that need careful consideration. photo by: Wright Way Photography

The Gartner Magic Quadrant assessment for Enterprise Content Management from September 2013 is really interesting (and thanks to Don Leuders for the reference). In these Magic Quadrant assessments, Gartner looks at all the dozens of tools operating in the ECM space and determines whether they are leaders, challengers, visionaries or niche players. They define ECM […]

We have been having some fantastic meetings lately with business, project, ICT and information managers about how to best integrate and manage diverse forms of information in new business systems. Here are some of the things we have been recommending. photo by: opensourceway

In September 2013, the National Audit Office of the UK released a report, Managing the risks of legacy ICT to public service delivery. The report notes that ‘as budgets are reduced, departments with large legacy ICT estates have found it challenging to reduce costs and improve customer service through better use and sharing of information’. […]

  Our wonderful EDRMS implementers group met again recently and they are such an inspiring bunch of people, doing great and challenging things across NSW government to manage core government business information. At our meeting this time we focussed on planning for system implementation. Our focus was on EDRMS implementation but really, the lessons learned […]

We are keeping too much information. The growing costs of information storage and management are mounting to the extent that very soon they will become unsustainable.  Unless proactive action is taken, the data bubble is going to burst and key information will be lost when it does. To date, however, the belief that storage is […]