Author Archive

Records and information management FAQs – Keeping metadata after destroying digital records July 21, 2015 No Comments

Many organisations across the NSW public sector have well established digital recordkeeping systems. As these systems have been in place for some years, they contain records that are able to be destroyed in accordance with approved retention and disposal authorities. A number of organisations have recently contacted us to discuss the requirements for keeping metadata […]

Records management and the cloud – considerations for local government July 8, 2015 No Comments

This morning Catherine Robinson from State Records spoke at Akolade’s Cloud Services in Local Government conference in Sydney. This conference aimed to illustrate how local councils can successfully procure, implement and manage ‘as a service’ cloud platforms. Catherine’s talk focussed on the considerations for records and information management when using cloud services. Catherine talked about: […]

Enterprise search – the answer to all our problems or technology that most users neither need nor want? March 25, 2015 5 Comments

Enterprise search technologies have been widely touted as the answer to the massive quantities of information being created and kept in many organisations today. Employees won’t need to know where particular information is kept – they will be able to search for the information across network drives, email systems, traditional document and records management systems […]

Metadata enables users to find records and information March 5, 2015 1 Comment

A survey by Brisbane-based information management specialists Glentworth has revealed that organisations across the private and public sectors are losing millions of dollars in productivity each year as staff waste time finding information. Glentworth used the minimum award wage of $16.87 per hour, combined with the average time it took survey respondents to find information […]

SharePoint implementation at the Police Integrity Commission August 30, 2013 No Comments

I recently met with staff from the Police Integrity Commission (PIC) to talk about the PIC’s SharePoint implementation and see a demo of some of the functionality they have  implemented. photo by: Ardonik

Planning for and dealing with administrative change in the digital environment – practical tips and strategies August 15, 2013 No Comments

Last week the members of the EDRMS Implementers Discussion Group met to talk about administrative change. Many of the members work in large government agencies subject to regular administrative change – functions coming and going, agencies being merged into single organisations and then separated again etc. These types of changes will have an impact on […]

Recordkeeping fundamentals are critical to the successful implementation of an EDRMS – teaching the technology is not enough July 2, 2013 No Comments

Last week the EDRMS Implementers Discussion Group met again to talk further about the challenges and opportunities presented by the move to digital recordkeeping. The lively discussion ranged across the impacts of administrative change, the difficulty of influencing and changing user behaviours and dealing with legacy shared drives. One of the most interesting points raised […]

Email messages have corporate value to organisations but are still tricky to manage – latest State Records survey results May 30, 2013 2 Comments

As mentioned in our last post, State Records is researching the ways in which NSW public offices manage their email. This research is part of a review of our advice in this area, some of which is more than ten years old. One of the aims of the review is to ensure that our advice […]

To analyse business processes, or not to analyse business processes – that is the question (or at least one of the questions to consider when implementing an EDRMS) May 22, 2013 1 Comment

Last week the members of the EDRMS Implementers Discussion Group met to talk about establishing business rules as part of an EDRMS implementation. Members shared the different approaches taken by their organisations to determine when records will be captured to the EDRMS (e.g. when initially drafted? when approved or finalised?), how they will be captured […]

Sharing ideas to solve one of life’s great mysteries: how to successfully implement an EDRMS April 4, 2013 No Comments

This week the members of the EDRMS Implementers Discussion Group met for the first time to talk about their organisations’ experiences in implementing systems to support digital recordkeeping. This is a new group facilitated by State Records to promote the sharing and re-use of ideas, tools and approaches for implementing EDRMS (electronic document and records […]