‘Social media’ Archive

Presidential tweets, self destructing messages and the use of Shadow IT June 29, 2018 No Comments

Last month Information Governance ANZ hosted an entertaining evening with Jason R Baron on the topic of Presidential  tweets, Self-destructing messages and the use of Shadow IT. Jason is Co-Chair of the US Information Governance Initiative and previously served as Director of Litigation for the US National Archives and Records Administration. photo by: marfis75

‘Recordkeeping by design’ – opportunities for local government February 26, 2018 No Comments

As we have noted before, ‘digital transformation’ is a priority in NSW. At the State level, the NSW Digital Government Strategy aims to see a ‘digital by design’ approach embedded across the NSW public sector. The NSW Government’s goal is for people to transact with government via digital channels wherever possible. Four years ago, 44% […]

Approaches to managing social media records with long-term retention periods January 29, 2018 No Comments

Government use of social media are many and varied, but in total, it is used to communicate and to engage the community regarding policies, new and existing services including service disruptions, and government projects / initiatives. In our guidance “Strategies for managing social media records” we have enumerated various strategies depending on business needs and […]

Mobile apps and patient records April 21, 2017 No Comments

Last October when it emerged that the Prime Minister and Cabinet were using the social messaging tool WhatsApp to communicate with each other[1], the Australian Signals Directorate advised that although the app was not on the approved list for sensitive and classified communications, they had no concerns about the use of it for ‘routine communications’[2].

Connect, do, and share: Records Managers Forum presentations now available on Future Proof April 6, 2017 No Comments

Last week we had our first Records Managers Forum for the year and we heard very interesting and informative stories from three NSW public offices. State Archives and Records NSW uses the Forum to engage with public offices and to provide an opportunity for other NSW public sector organisations to share information about key initiatives […]

Social media enquiries on Workplace by Facebook, Twitter feeds and archiving February 23, 2017 No Comments

In keeping with our social media theme for the month of February, we’ve collated some of the enquiries and our responses relating to social media. Q1: Our organisation is currently rolling out Workplace by Facebook for staff. We will be using this site to collaborate on work matters and as a means to reduce emails. […]

We are reviewing our “Strategies for Managing Social Media Records” guidance February 15, 2017 No Comments

It has been nearly four years since we published our guidance “Strategies for managing social media records.” We have updated the guideline with relevant information on new technologies to ensure that we are providing you with current information. However, news, blogs, directives, etc. on the @Potus handover, and the transition strategy for the other social […]

Tweets, Facebook posts, and other social media information are State records February 6, 2017 No Comments

Following our posts on text messages and messaging services, we would like to remind NSW public offices that messages or information posted on social media channels/sites/platforms are State records. The State Records Act 1998 (the Act) defines a record as ‘any document or other source of information compiled, recorded or stored in written form or […]

Records and information management FAQs – Deciding why, when and how to capture the content of links August 31, 2015 1 Comment

The Library of Congress recently posted some information on strategies being used to manage ‘link rot’ and ‘reference rot’. As described in the post, these terms refer to the problem of hyperlinked web addresses that fail to lead the reader to the desired content, either because the link is rotten (not working at all) or […]

IPAA Legal Eagle Social Media Seminar August 20, 2014 No Comments

Today I went to the Institute of Public Administration Australia’s “Legal Eagle” Social Media seminar with a colleague. The seminar was presented by Alec Christie, who is a Partner with law firm DLA Piper. Alec provided some wide ranging insights for managing risks to organisational reputation and privacy, and some of the important legal considerations in those […]