Integrating an EDRMS with a business system September 16, 2008

Most organisations run business systems for core business such as case management systems, as well as supporting systems for finances, HR etc (eg SAP). For document management and recordkeeping purposes, integration of these systems with an EDRMS is often required. Challenges of doing these integrations can include how to capture and reuse metadata rather than duplicate it, designing the flow of information between them to preserve its integrity or simple compatibility issues. NSW govt organisations who have tackled these types of integrations are invited to share their experiences.

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